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Utilities

  • Governance

According to the EPA, effectively managing all aspects of operations is critical for all utilities, regardless of size or location, in order to ensure their long-term sustainability and to keep the communities they serve strong, safe, and sustainable. Resources available in this sub-theme include performance indicators for utilities, country-wide utility reviews, and water utility conference reports, among other resources that support sustainable utility management.

Utilities Resources

Living Map of Innovative Financing Mechanisms in the United States

Publication date:
June 28, 2017
Stanford University's Water in the West Program
This map shows case studies of successful innovative water financing efforts around the country designed to be implemented at various scalse. Read more
Regional/Country focus:
United States
North America

Low-income Customer Support Units: How utilities are successfully serving poor people

Publication date:
January 18, 2016
WaterAid
Over the last decade, it has become common knowledge that residents of low-income urban communities are paying for effective, affordable pro-poor WASH services. A few smart utilities have pioneered ways of providing viable inclusive services. WaterAid has worked with some of these utilities over...Read more

Geographies of Insecure Water Access and the Housing-Water Nexus in US Cities

Publication date:
November 17, 2020
Secure water access is a fundamental human right. Our study reveals disparities in piped water access in urban areas in the United States. Unplumbed households in cities, on balance, are more likely to be headed by people of color, earn lower incomes, live in mobile homes, rent their residence, and...Read more
Regional/Country focus:
North America
United States

The Financial Impact of the COVID-19 Crisis on U.S. Drinking Water Utilities

Publication date:
June 25, 2021
This report from April 2020 outlines the financial impacts of Covid-19 on water utilities in the United States. The pandemic was predicted to cost water companies nearly $14 billion during the early stages of lockdowns due to low customer growth, decreases in non-residential water needs and...Read more
Regional/Country focus:
United States

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