The Mission's goals of greater access to reliable urban services and cost recovery can not be met in the water and wastewater sector without policy and institutional reform. As a result, Sector Reform is a core element of the Mission's strategy. The GOE must commit themselves to establishing a system of regulated public (or in some cases, private) utilities to replace the centralized organizations which now provide water/wastewater services. Once this is done, then improved tariff collection/retention, personnel policies, budgetary control, O&M, etc. will be possible. to implement the reforms, it will be necessary for the Ministry of Housing and Public Utilities and for NOPWASD to adopt new responsibilities and shed others. The World Bank has suggested major reforms at the central government level which would be in keeping with our strategy.